Original topic:

Bixby and Google assistant not working

(Topic created on: 10-04-2017 11:39 AM)
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Infamous8
Active Level 1
Options
Galaxy Note
Hey guys. So my Bixby and Google assistant isn't working when I say hi Bixby or ok Google. I went to the Bixby settings and when I go to the voice wake up option my phone freezes for 5 seconds then the error report come up and says the app stopped working restart. I press restart then it says app keeps crashing and gives me he option to close it. My phone is all up to date as far as I can tell. 23aeab80-5f83-422d-ac89-918571864598.jpg
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4 Comments
MCKAIG
Active Level 7
Galaxy Note
Have you tried clearing all Bixby cache?
This is always my first go to and usually works.
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Galaxy Note
yup clear your cache, restart your phone, and check your bixby wake up sensitivity.
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Infamous8
Active Level 1
Galaxy Note
how do u clear the cache? the sensitivity is on high
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Infamous8
Active Level 1
Galaxy Note
figured it out. will try and let u guys know what happens!
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