Original topic:

Bixby Call help

(Topic created on: 01-01-2018 02:23 PM)
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Notelover
Active Level 3
Options
Galaxy Note
Every time I use call command she responds cancelled....
How to fix this

thanks
6 REPLIES 6
Galaxy Note
this is an issue that someone else brought up in the forms. I received an update this morning and I think it's fixed..
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Pandi29
Beginner Level 2
Galaxy Note
I have no update and my issue is not fixed. bixby cancels my commands
Vic20
Active Level 10
Galaxy Note
I also have the same issue after today's update. It's happened since the last big update on Bixby. Resorted to using Edge in the meantime. Not ideal since my fingers freeze in the cold.
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Galaxy Note
I'm having the same problem with Bixby. Bixby could do it all before the update so I think that with the update the context portion of Bixby was lost and now Samsung has to find out why context awareness was lost and how to reintroduce it without messing up the new commands that the update introduced. I'm a strong believer in working with Bixby through out all of it's problems because with each update (not including the most recent) I have seen an improvement.
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Moderator_
Moderator
Moderator
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Galaxy Note
Hey @Notelover, to help us troubleshoot, could you please submit a device error log when this happens again? From the Samsung Members application, tap the “Feedback” icon. Tap the Pen icon and then submit an “Error report”. Thanks!

- Nick
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Redzc
Beginner Level 2
Galaxy Note
bump sent an error report to them weeks ago. Have not recieved a single response from them.
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