**bleep**??

[shep]

this latest update got my phone glitching/ turning off. when is the new update going to happen?

[Cassidy]

Hi , if you have a problem because you update your phone, you should make a wipe cache partition like it's explain here :

https://r1.community.samsung.com/t5/Others/Wipe-cache-partition-for-all-devices-EN-FR/m-p/3156063#M1...

[shep]

RESPECT, I APPRECIATE YOUR HELP PARTNA . EVERYTHING SMOOTH AS SILK. LOL SMALL CHANGES MAKE BIG DIFFERENCES.

[Vic20]

Just to add, it's always a good idea to do a cache wipe after an update. Sometimes old files remain and cause issues after the update.

[Kinsley]

Hi shep,

If there is any issue or glitch after the software update then you can try wiping the cache partition of your device and check. Most of the time it fixes the issue. For the steps of Wipe cache partition, you can follow the link provided by Cassidy.

Thanks Cassidy, for sharing the information.