Original topic:

Can't fill out google form Samsung internet

(Topic created on: 04-13-2021 07:06 PM)
1917 Views
Ali3D
Active Level 1
Options
Galaxy Note
Suddenly I can't fill out any google form on my Samsung internet browser please help
I tried Samsung internet beta and it works fine
This started happening today, so weird! 
Can someone confirm they are experiencing the same problem?
I asked couple of friends and they have the same issue 
0 Likes
7 Comments
Valeriya
Moderator
Moderator
Options
Galaxy Note

Hi Ali3D, Please try to perform a clear app cache and write back to us if the issue still persists. To perform a clear app cache follow the below path:

From the Home screen, swipe up or down to access the Apps screen >> Touch Settings >> Touch Apps >> Scroll to and touch the desired app >> Touch Storage >> Touch CLEAR CACHE.

Ali3D
Active Level 1
Galaxy Note
Hi Valeriya,
No luck I did that multiple times and the issue is now confirmed I checked with at least 5 other Samsung users and they all have the same issue, you can try it yourself and confirm it. Samsung internet beta works fine, when I downgraded the Samsung internet to the original version, that works ok too but as soon as I update it, it doesn't let you fill out any google form (we tried multiple forms, we even created a new one to make sure and it doesn't work)
Could you please confirm that there issue is with the app on your end?
Thank you
0 Likes
Ali3D
Active Level 1
Galaxy Note
Any update on the this please?
0 Likes
Raihan061392
Beginner Level 2
Galaxy Note

I am having the same problem since 2 days ago. Samsung kindly hel and fix please..

Galaxy Note
Hi Ali3D, how about install MS Edge or Google Chrome apps, then try fill out Google form, will other browsers work?
Ali3D
Active Level 1
Galaxy Note
Yes they do work totally fine, I use chrom till this issue gets fixed
0 Likes
Ali3D
Active Level 1
Galaxy Note
Problem resolved, thank you Samsung for taking a quick action 🙏
0 Likes