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08-28-2021 04:39 AM in
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08-28-2021 04:55 AM in
Galaxy NoteHi, could you share the screenshots for further assistance?
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08-28-2021 05:00 AM in
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08-28-2021 07:31 AM in
Galaxy NoteHi, Samsung phones will not charge if moisture is present in the charging port. This is a preventative measure added to avoid corrosion. However, you will still be able to charge the phone with a wireless charger if you have one. A popup message will display if moisture is detected in the charging port when the phone is plugged into a wired charger.
Warning: To avoid electric shock and damage to your phone, do not charge the phone while it is wet or in an area where it could get wet. Do not handle the phone, charger, or cords with wet hands while charging. Do not insert any object into the charging port. This can result in damage to the charging port. Remove the moisture.
If you try to connect your phone to the charger while the charging port is wet, you will hear an alarm go off and a message will appear that says to disconnect the phone.
The alarm will continue to sound until the charger is disconnected. Gently shake the phone to help remove water or moisture from the port.
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08-28-2021 04:14 PM in
Galaxy NoteThe same thing happen to me except that my phone was connect to an external batterie when it rain. the shoc kill it and I tried to recover my contact since then. He is dead 😪
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08-28-2021 08:18 AM in
Galaxy NoteMy "go to" with any electronics & moisture, is a baggy half filled with UNCOOKED rice. Leave it overnight & if moisture was indeed the issue, this should clear it up.
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08-28-2021 06:19 AM in
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08-28-2021 08:50 AM in
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08-28-2021 09:32 AM in
Galaxy NoteThis moisture issue is kind of ridiculous, when you consider the ip68 ratings. So ONLY ip68 if you have a wireless charger, or 20 lbs of rice? 😂
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11-21-2021 05:52 AM in
Galaxy Note