Hi, Just to confirm are you facing the network issue ? Could you please write back to us with the detailed description of the issue to assist you better.
I tried everything in the book, I just swapped out Sim card and placed into old phone and service works good. Btw fold 5 is only a week old. Brand new phone.
Hi, If your SIM card is not working on your Samsung Galaxy Z Fold 5, here are a few steps you can try:
1. Restart your Phone: Sometimes, a simple restart can resolve connectivity issues.
2. Check Airplane Mode: Ensure that Airplane Mode is not enabled. If it is, turn it off.
3. SIM Card Insertion: Double-check that the SIM card is inserted correctly. Remove and reinsert it, making sure it's securely in place.
4. Network Settings: Go to your phone's settings, navigate to "Connections" or "Network & Internet," and choose "Mobile networks." Reset network settings if available.
5. Update Software: Make sure your phone's software is up to date. Check for any available updates and install them.
6. Contact Carrier: If the issue persists, contact your mobile carrier's customer support. They can check your account status and troubleshoot network-related problems.
7. SIM Card Replacement: If all else fails, consider getting a replacement SIM card from your carrier. The SIM card might be faulty.
If the problem continues after trying these steps, it's advisable to reach out to Place of purchase as it is only a week old device.
My z 5 is only a couple of months old and the SIM stopped registering since yesterday I tried all the steps listed above but nothing worked. SiM swap, eSIM everything but nothing worked. It's a phone fault. Very disappointed with fold z series.
