Original topic:

Help: Some phone numbers unable to call me

(Topic created on: 12-29-2021 08:10 AM)
1641 Views
RC58
Active Level 1
Options
Galaxy Note
Noticed an issue with my Note 9 where some numbers are unable to call me. Their call will go through on the network side but my phone won't even show the call unless they leave me a voicemail. They can text me fine.

Tried resetting all settings, factory reset, clearing call history, turning off call spam settings, deleting the number that can't call me and re-adding it, changed sim and nothing has worked so far. I don't have any blocked numbers.

Tried a different phone and it worked so it seems that this issue is with the device.

I'm almost certain this is related to the latest software update that brought my phone to the Nov 1 patch as it was working fine before all this.

Is there anything else I can try?
0 Likes
21 Comments
RC58
Active Level 1
Galaxy Note
I just got the Jan 1 security update and it did not fix it so either they are still not aware of the issue or they've just written it off
MKK1
Active Level 1
Galaxy Note

Exactly right still the same with the new Jan 1 security update too

0 Likes