Original topic:

How is the Galaxy Note9 working

(Topic created on: 07-12-2020 04:39 AM)
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kayzed1991mm
Active Level 4
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Galaxy Note
I can't trade my Samsung to an iPhone.
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10 Comments
Kinsley
Moderator
Moderator
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Galaxy Note

Hi Samsung_CC6qPRl,

Are you asking about the performance of The Samsung Galaxy Note 9?

Recently it got an update of One UI 2.1 and it works fine.

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CHMultimedia
Expert Level 5
Galaxy Note
Precision: OneUI 2.1 was pulled. You can no longer install the update on the Note9. A new version is in the works, presumably fixing the screen resolution issue that was reported. Expected release: end of the month (as of today).
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kayzed1991mm
Active Level 4
Galaxy Note
but the update is not in Nigeria yet
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Kinsley
Moderator
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Galaxy Note

Hi Samsung_CC6qPRl,

This is a Samsung Members Community Canada. we don't have information regarding Nigerian models. 

Please follow the below link to contact Samsung Africa Support to know more about Samsung Devices. 

https://www.samsung.com/africa_en/support/

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CHMultimedia
Expert Level 5
Galaxy Note
I assume you have a Canadian model. Did you send this message from the Samsung Members app on your device? If so, then we are the ones that can help you. Just confirm that your model number is SM-N960W? Whether or not it ends with a W is SUPER IMPORTANT.
Galaxy Note
I guess he is using Canadian phone, but now he is in Nigeria 🤔
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kayzed1991mm
Active Level 4
Galaxy Note
yes it is
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kayzed1991mm
Active Level 4
Galaxy Note
I bought it fairly used
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kayzed1991mm
Active Level 4
Galaxy Note
from a dealer that use to sell used imported phones.
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