Original topic:

Latest Update resetting phone every other minute

(Topic created on: 04-14-2020 11:14 PM)
532 Views
RedEyeRon
Active Level 4
Options
Galaxy Note
Sec Patch April 1 update is making my phone reset every other minute.

Anyone else experiencing this? 

Help 😒
0 Likes
14 Comments
RedEyeRon
Active Level 4
Galaxy Note
I'm having to type this in bits and pieces as the phone keeps resetting. Any clues?
0 Likes
RedEyeRon
Active Level 4
Galaxy Note
Just cleared cache partition... monitoring...
0 Likes
mytech
Expert Level 3
Galaxy Note
This sounds terrible 🤦
I would do as you said first,

try wiping the cache @Cassidy
https://r1.community.samsung.com/t5/Others/Wipe-cache-partition-for-all-devices/td-p/3156063

If that don't help, try to backup with smartswitch if you can then do a factory reset 🤷
RedEyeRon
Active Level 4
Galaxy Note
Wiping cache hasn't worked. Phone still resetting every few mins. Starting to heat up now too 😕
0 Likes
mytech
Expert Level 3
Galaxy Note
I dunno how much stuff you have on your device or if you need any saved 🤷
Depending how much you need saved I would backup to the Samsung cloud through phone settings/accounts backup. If that's not enough space you should try smartswitch and backup small pieces at a time. Once your backed up, factory reset that B!
0 Likes
RedEyeRon
Active Level 4
Galaxy Note
Crap. Can't install anything as the phone crashes too often.

Don't update to the latest firmware for the Note 10+ people 😒
RedEyeRon
Active Level 4
Galaxy Note
Samsung live chat unavailable 😒
0 Likes
GG2
Expert Level 3
Galaxy Note
restart your phone in safe mode and see if it still crashes. Could possibly be one of your apps causing this with the update.
mytech
Expert Level 3
Galaxy Note
And how would one restart in safe mode 🤷
And find the problem app 🤦?
0 Likes