Resolved! Solved

Original topic:

My Files App not showing anything in Data and Obb folders

(Topic created on: 02-05-2021 01:59 PM)
Bhushan
Beginner Level 2
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Galaxy Note
Hi,

I got the One UI 3 update last month on my Note 10+ and after that My Files app not showing anything in the Data and Obb folders. Other folders related to many apps aren't showing any files in them also. Any docx or other file is not showing in My Files app after saving. I don't know if it's a bug that is not fixed. If someone knows about it please give a reply. 

Thanks. 

1 Solution


Accepted Solutions
Solution
keagan
Moderator
Moderator
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Galaxy Note

Hi Bhushan, Starting from Android 11, data access under the Android/data/package name is impossible due to a restriction of new Android OS, so 3rd party app icons in folder cannot be provided anymore.

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6 Comments
Cassidy
Expert Level 5
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Galaxy Note
You're right, it's the samething here...
I just see this message

Screenshot_20210205-124004_My Files_29521.jpg

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asifakberali
Active Level 8
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Galaxy Note
I can see all my files quite fine. ☺️

Screenshot_20210205-144759.png

Screenshot_20210205-144815.png

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DankieLanie
Beginner Level 3
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Galaxy Note

By Android data and obb, unless you have a old smart phone, or don't have android 11 with one ui 3.1 smh 🤦‍♂️

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Solution
keagan
Moderator
Moderator
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Galaxy Note

Hi Bhushan, Starting from Android 11, data access under the Android/data/package name is impossible due to a restriction of new Android OS, so 3rd party app icons in folder cannot be provided anymore.

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simonsge
Beginner Level 3
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Galaxy Note
how the hell do we get the files that were stored there? and why the hell would that affect my sd card as well!? rude
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DankieLanie
Beginner Level 3
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Galaxy Note

I also recently updated to Android 11 One Ui 3.1, I got the solution. Download ZArchive from play store, when you first install the app, allow ZArchive to access photos, media and files on your device. Next head to Android data, now ZArchive will ask "For write data to the external SD card Android/data you must choose a path to its root directory". Press Ok. After pressing Ok it will open your internal storage Android > data. Use this folder. Enjoy and I hope this works for you as it worked for me 💪

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