Not registered on network

[Dagwood1]

Not registered on network 

[Jayman1973]

What make of phone do you have? Is there a SIM card in the phone? If not, you will have to go to your service provider to purchase a SIM card and they can register the phone on the network.

[Jayman1973]

@pismom, This is not bs.

[RedDogRabbit]

Maybe provide more information, like what device & One UI version.

But you can try:

1. Rebooting your phone. 
2. Remove & Reinsert your SIM. 
3. Contact your Carrier. 

[Jayman1973]

Without a SIM card in the phone only 911 emergency calls can be made. The SIM card is required to access the internet and the network

[RedDogRabbit]

You Register your SIM on the Network so you can use it on your Carrier's network.

Up above you said you can't make calls, then you say that you can make calls, which is it?

Your "private" number was provided by your Carrier.

What's the actual problem? 

[Dagwood1]

Thanks for ur reply. It was my Sim card. It was in my phone for 6 months all if a sudden it had an issue. New Sim card and phone works again.✌

[Jayman1973]

Don't get upset. You will have to take your phone with you to your service provider and they can assist you on getting the phone set up with the network.

[Georgine]

Hi, Welcome to the Samsung Members Community Canada. If you are referring to "not registered on network" error on your device, then we suggest you to contact your carrier.

[Dagwood1]

It would be nice if I could at least call my carrier but can't. Being disabled living on my own and nearest family 100 km away makes it hard to get help. Frustrating part is not even being able to call my carrier Telus because Sim card all of a sudden saying not activated on network. Phone would still work for emergency 911 calls that's it. After taking Sim card out and cleaning with dry cloth a few times it luckily worked.