Wanted to update my phone from a Note 10 Plus to a Note 20 Ultra... and I'm facing 2 issues. The first one being not able to send or receive texts message (sms/mms). Watched a bunch of videos on YouTube and nothing is working. My last option is to factory reset the phone... which I was trying to avoid. Second, I am still on security update of July and we are in September. Is this correct? I am on the Telus Network. I popped a Rogers Sim to force the update... and that didn't work.
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I do not get any error messages when sending. It appears or looks like the messages are sent but nothing is received. I am on the Telus Network and I can confirm the Cell data to send over the Netwrok is toggle Enabled. I switched to Google messages... no success. Next step is to call the Carrier to see if they have an issue on their end. Thank you.
Thanks to RedDogRabbit and Nylah to have tried to troubleshoot me. I ended up calling my carrier which is Telus and the problem was on their end. Took them less than 45 seconds to acknowledge the issue and fixed it! I'm back in business. 😎
Hi, that's really good to hear that your issue is resolved.
Kindly come back to us if you require any further information.
We are glad to assist you.
Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.
