Note 20 ultra screen freeze

[Toxicfire]

So I factory reset my note 20 ultra to give to wife to use we set it back up but are facing issues.

So apps and games the touch screen will freeze up.

For example the game will still work but any tabs or buttons that are on the screen can't be pushed. 

I can drag down the notification bar no problem.

Also if I press the power button to turn screen off then back on the touch on the screen is working again.

Also sending a text message while typing the screen will do a fast glitch/flicker and the keyboard will go away but then I can click back on keyboard and all is fine again.

To mention I've had the phone for 7 months now and it's been perfect up until I did the factory reset and then after reset I did the September security update before setting phone up.

I've cleared cache I've factory reset the phone 3 times now but still doing it.

Could it be software related and how would I go about reinstalling the software?

I have unlocked note 20 ultra purchased from Samsung Canada.

[Toxicfire]

I don't use chat features as I have unlimited texts and don't like the I message feel lol.
So will all my messages transfer over to Google?
Can I Uninstaller the samsung messages?
Also that might fix the flashing when I'm in apps web browsing and emails all because this messaging app?

[RedDogRabbit]

Yes all your messages should appear in Google Messages. You have to make it the Default Message app. 

Unfortunately you can't Uninstall Samsung Messages as it is a System app. But since it is no longer the Default Message app, I'm thinking that it won't be trying to prompt you for anything any more.

Once you Have Google Messages installed, click on it & you will be prompted to select your Default Message app as seen in the screen shot. 

 

[RedDogRabbit]

Anyway, let me know if this works 🤞🤞