Hi, after updating Note10+ firmware N975FXXU7FUH3/ N975FOXM7FUH3/ N975FXXU7FUH3 today, my tiktok camera has been acting up. It changes brightness, shift white balance and focus by itself. Pls see the video below as an example. I tried clearing caches for tiktok and also my samsung camera app but i still have this problem. Any solutions?
In case you weren't aware, you're posting on the Canadian Samsung Members, & your device is the International Exynos variant.
But you can try Booting into Recovery and wipe cache, as you say that you've already cleared cache for TikTok & the camera, but you may also want to clear data for both & Reboot. See if that helps.
Hi lbdung201, Please perform the wipe cache partition of the device and check if the issue still persists. Here are the steps.
- Turn off the device.
- tap and hold the Volume Up key and the Bixby key, then tap and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- tap the Volume down key several times to highlight wipe cache partition.
- tap Power key to select.
- tap the Volume down key to highlight yes, them and tap the Power key to select. - When the wipe cache partition is complete, Reboot system now is highlighted.
