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01-24-2022 12:53 PM (Last edited 02-23-2022 12:17 AM ) in
Galaxy Note- Mark as New
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01-24-2022 01:41 PM in
Galaxy NoteAre you using Adapt Sound?
For me the audio is fine using Jabra Elite Active 75t.
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01-24-2022 05:49 PM in
Galaxy Note
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01-24-2022 02:56 PM in
Galaxy NoteHI ShahabR, Do you see any difference even after enabling UHQ upscaler feature if it is available on the device?
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01-24-2022 05:49 PM in
Galaxy Note
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01-27-2022 01:51 PM in
Galaxy NoteHi, I suggest you to try the wipe cache partition by following the instruction below and check if the issue got resolved.
Turn off the device.
Press and hold the Volume Up key and the Bixby / Power key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight "Wipe cache partition".
Press Bixby / Power key to select.
Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
When the process is complete, the Reboot system now is highlighted.
Press the Bixby / Power key to restart the device
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01-27-2022 11:31 PM in
Galaxy Note
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01-28-2022 10:01 AM in
Galaxy NoteHi, I request you to back up and reset and check if the issue persists.
Here are the steps to backup your data:
Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now.
Backup from Google account--Apps > Settings > Backup and reset.
Here are the steps for factory reset, Settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.
