S-View Cover & Google Messages

[KWG709]

I have a Note 20 Ultra with an official Samsung S-View case. Love the case, but for some reason the screen doesn't wake when a Google Messages notification comes in. Works for everything else, such as Samsung Email app, weather, Outlook, etc. Wondering if anyone knows any solutions for this?

[Cassidy]

go in Settings/ Applications/Google message / and check in Notifications if you give the autorisation for Notifications
I put a image, I know it's not Google Message but I just want to show you how it looks like
Also, go in Settings/Notifications and check if Google Message notifications is enable

[KWG709]

Thanks for the reply. Yes, notifications are set to allowed from Google Messages.

[Cassidy]

ok
Now, go in settings/Applications/Google message/ Storage, and clear cache, force stop and restart your device and check again 😀
Like it's the only application who don't work, I will not make you a wipe cache partition but if never..
https://r1.community.samsung.com/t5/others/wipe-cache-partition-for-all-devices-en-fr/td-p/3156063

[KWG709]

Tried it and no luck. Seems like a Google Messages problem as it doesn't wake the screen at all on new notifications.

[Tallman]

Hi KWG709, besides Cassidy's suggestion, if you goto Settings > Notifications > Google Messages > New Messages
Can you check if "Show as pop up" enabled? If not try enable it. Otherwise, try Cassidy's suggestion.

[KWG709]

"Show as pop up" is enabled. Oddly Google Messages is the only app that won't wake the screen at all, regardless of the S-View cover.

[KWG709 · Accepted solution]

Quick follow-up. After some internet sleuthing I discovered that it's something of a known issue. It was recommended on a forum post on XDA Debelopers to use an app such as Glimpse Notification to override the app notification settings. Tried it and it worked like a charm, with Google Message notification now waking my screen while S-View cover is closed.

[Tallman]

Great. Sometimes Samsung and Google not get along. Maybe Moderators can send this Samsung internal to have this fix soon.

[Cassidy]

@Tallman, can you take a look here :

https://r1.community.samsung.com/t5/tablets/fonts-size/td-p/9609674