Original topic:

Samsung Note

(Topic created on: 02-06-2022 10:06 AM)
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CJ38
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Galaxy Note
This app has been a piece of work since the latest update I can't create notes without out it scrambling what i wrote 
Constantly freezing -- anyone else having the same issue?
Fyi
I got a Samsung note 20 ultra * 
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2 REPLIES 2
Galaxy Note
I also using Note20 Ultra and I do not have your problem. I actually did a factory reset right after the Android12 upgrade.

Try go to recovery mode and do a wipe cache partition:

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
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Reynaud
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Galaxy Note

Hi , we suggest you to perform backup and reset and see if the issue gets resolved. Here are the steps to backup your data: Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now. Backup from Google account--Apps > Settings > Backup and reset.
Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All

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