Android 10 - Photos corrupted

[Dayim]

I was just using my phone and wanted to send someone pictures. I realized that, the WhatsApp photos folder in my phone was having issues. I opened it and half the pictures are now corrupted. What should I do?

[Tallman]

I think the only solution is to restore from backup if you have done backup before you you upgrade to Android 10.

[Dayim]

I don't have any backup. I do have most in google photos.

[CHMultimedia]

Microsoft taught us last year that updates can cause mass destruction. Does copying the images to an external device work? They might have gotten overwritten.

[Dayim]

I honestly don't know if that's going to help or make it worse.

[Jmak]

Do you use memory card? If yes, Which one and where did you buy from.

[CHMultimedia]

This doesn't sound to me like a knockoff SD. Unless this is the first time Dayim checked these images. If that's the case, this might be it.

[Dayim]

Been using it on all my three samsung devices. S7, S8 now S10. Card is fine. Folder is in device memory.

[Jmak]

Is it just photos or all the other data is damaged as well? Was storage encrypted?

[Jeremy_from_Samsung]

Hey @Dayim, 

Did you update to OneUI2.0? Did u notice this before or after the update?

I think the others above raise some really good points. Are these pictures stored on a SD or internal?

Please let us know:)

Jeremy