Original topic:

Android auto keep disconnecting

(Topic created on: 09-07-2022 07:40 AM)
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Joban19
Beginner Level 2
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Galaxy S
I have galaxy s20 plus, i use wirless android with my accord 2022 and it keep disconnecting and some time music keep cutting. I work fine when i use with wire or when i use my another moto g phone.
I tried restart , reconnect phone with car same issue.

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2 Comments
Helenna
Moderator
Moderator
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Galaxy S

Hi Joban19, please check for any updates for Android auto app in play store.

You can also try clear cache and clear data on the Android auto app.

Go to settings >> apps >> Tap on Android auto app >> click on storage >> clear cache >> clear data.

Clearing the cache and data of the Android Auto app may solve the disconnection issue. 

If still the issue is not resolved, you can try reset your network settings.

1. Go to Settings, and then select General management.

2. Find and select Reset.

3. Choose Reset network settings.

4. Tap on the Reset settings button.

5. Tap on the Reset button.

Note: When you reset the network settings, the Wi-Fi information, mobile data, and Bluetooth connection are reset.

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Helenna
Moderator
Moderator
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Galaxy S

Hi, just to confirm is your issue is resolved after performing the above steps?

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