Blurry camera

[Paul34]

I have the s21 ultra and the camera from 1x up to 2.9x is blurry the image doesn't focus from 3x up is good from 0.9x down is good just not 1x-2.9x I was told the camera is broken I would have to pay $250 to fix it even though the person at the samsung stire didn't try to check anything I have tried everything to fix no good is it really the camera needs to be replaced.

[Helenna]

Hi Paul34, we are sorry to hear this issue from you.

Can you please share the pictures of the camera of the device?

[Paul34]

The first one is 1x the 2nd one is 2.9x the 3rd one is 3x

[varinder1]

I'M facing same issue in note 20 ultra. It happened after latest update.

[Joce1]

It is clear that the first 2 photos are not focus as the third one

[Paul34]

Yes this is the problem 1x up to 2.9x is not focusing.

[Nylah]

Hi, have you tried to reset the camera on your device?

If not, please follow the given steps to reset the camera and check if the issue is solved.

Open camera app >> Tap on settings >> Scroll down >> Tap on Reset settings >> Reset.

[Paul34]

I have done that I have reset the phone what are the chances the camera is broken I once took it to the samsung store they opened the camera saw the blurry image and said the camera needs to be changed without even do any kind of checks which I would have had to pay for because the phone is older then 1 years old

[Paul34]

I have done it all

[varinder1]

Even i did every thing. Hard reset the device. Wipe cache. It's doesn't work. Still facing blurr camera issue.