Bug: Can't do nfc pay after one ui 8 update

[Will0716]

After I updated to one ui8, i can't use my samsung wallet or google wallet to pay. My credit card works fine, and I have tried clear cache & data for the NFC app. I just don't want to reset my phone cuz I need to set up my microsoft authenticator again along with the rest and it was a nightmare. 

[Dududom]

I got the same issue. Have you been able to solve the problem?

[RedDogRabbit]

What is the model number of your device, ie: SM-xxxxx? 

Have you tried going to Settings > Apps & Search for Samsung Wallet & Click on it > Scroll down to Storage & Clear Both Cache & Data for the app & Reboot?

You'll need to set up Samsung Wallet again. 

Same if you are using Google Wallet. 

[hsharpreet]

My Samsung wallet payment not working after ui8 update. Can't use tap to pay anymore

[Urmi]

We’re sorry to hear that you are experiencing issues with Samsung Wallet payments following with the recent Update. To assist you further, we will proceed with a few troubleshooting steps to help resolve the problem and restore tap-to-pay functionality. 

1. Clear Cache and Data for NFC and Samsung Wallet

   • Go to Settings > Apps > Show system apps.

   • Select NFC Service and Samsung Wallet, then tap Storage > Clear Cache and Clear Data.

   • Restart your device afterward.

2. Check NFC Settings

   • Navigate to Settings > Connections > NFC and contactless payments.

   • Ensure NFC is turned on and Samsung Wallet is selected as the default payment app.

3. Wipe Cache Partition from Recovery Mode

   • Power off your device.

   • Press and hold Volume Up + Power until the Samsung logo appears.

   • Use volume buttons to navigate to Wipe Cache Partition, then confirm with the Power button.

   • Reboot the device.

4. Update Samsung Wallet and System Software

   • Open Galaxy Store and Google Play Store to check for updates to Samsung Wallet.

   • Go to Settings > Software Update > Download and Install to ensure your system is fully updated.

5. Remove and Re-add Your Cards

   • Open Samsung Wallet, remove your existing cards, and re-add them to refresh the payment credentials.

6. Try Google Wallet as an Alternative

7. Factory Reset (Last Resort)

   • If all else fails, back up your data and perform a factory reset via Settings > General Management > Reset > Factory Data Reset.

   • This can help eliminate lingering software conflicts introduced by the update.

If the issue persists, we recommend visiting a Samsung Experience Store for a hands-on diagnostic.

[samuel005]

I am not able use my tap and pay feature after update

[Urmi]

Sorry to hear that, please try with the above steps and check.