Original topic:

Can't set up Samsung Gallery sync to OneDrive

(Topic created on: 02-08-2023 10:04 AM)
8769 Views
csewell
Active Level 3
Options
Galaxy S
I tried to get Samsung Gallery sync to OneDrive working without any luck. I get all the way to the end of "Connect your Samsung and Microsoft Accounts" and then I get a notification "Server error occurred. Try again later."
40 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Do you have Sync set to On in OneDrive Settings? 

Note that it is Off in the screen shot. 

Screenshot_20230208_132726.jpg

csewell
Active Level 3
Galaxy S
Is that in Gallery Settings? When I go to settings in Samsung Gallery, right at the top it says "Sync with OneDrive". If I press that and go through all the steps to link my accounts, I eventually end at "Server error".
RedDogRabbit
Expert Level 5
Galaxy S

No, the screen shot is the settings in OneDrive. I'm thinking that if it is Off, that would cause the server error.. 

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csewell
Active Level 3
Galaxy S
I'm not seeing anything like that in my OneDrive app settings. Just "camera backup", which puts pictures and videos in a Camera Roll folder.
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RedDogRabbit
Expert Level 5
Galaxy S

Click on Settings in OneDrive here:

Screenshot_20230208_175134.jpg

Click on Gallery Sync here:

Screenshot_20230208_175203.jpg

Then you'll see what I posted in my previous screen shot.

What version of OneDrive do you have?  

csewell
Active Level 3
Galaxy S
I think you are seeing that because you have already linked your Samsung account with your Microsoft account. Something did finally show up in OneDrive settings that starts me on the same linking sequence where I enter my MS password and agree to let Samsung access my MS account that ends with "server error" again when I click Accept.
Members_Wqq49i4
Beginner Level 2
Galaxy S

I do not have this option to rectify the problem 

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Helenna
Moderator
Moderator
Options
Galaxy S

Hi csewell, are you able to sync Samsung Gallery to OneDrive?

 Is your issue solved after trying the above steps by RedDogRabbit?

 

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csewell
Active Level 3
Galaxy S
No, sorry. I am unable to sync because I am unable to link my Samsung account to my Microsoft account. When I go through all the steps to link I get a server connect error message and it stops.