Can't update to Android 10

[Deoily]

So I have a galaxy s9 and it is an American model but I live in Canada and I feel like this is restricting me from updating

[RedDogRabbit]

Trying to update a US device on a Canadian Carrier's network, is precisely the issue. 

Either use a US SIM or Flash it Manually with Odin. 

[Deoily]

What is Odin?

[RedDogRabbit]

Odin is a Samsung tool (software) used to Flash Samsung Firmware on Samsung phones. 

You download & Install Odin + Samsung's USB drivers to your computer & put your phone into Download Mode, connect the two & Flash your phone. 

[Deoily]

Is it free?

[RedDogRabbit]

Yes, it's free. 

Here's a link to the zip. 

https://drive.google.com/file/d/1ykJBxxOuqCptSgLkH4mcPdy4GRGlh8mK/view?usp=drivesdk

Download it to your computer & Extract the zip. 

When you run it, run it as Administrator. 

[-ACon-]

As RedDog suggested, use odin to flash Android 10 firmware. ***MAKE sure to take backup using smart switch before flashing new firmware.***

you can follow below link for reference.

https://www.getdroidtips.com/flash-stock-firmware-galaxy-s9-plus-odin/

[RedDogRabbit]

Seeing as how they never heard of Odin, never mind asking about Samsung's USB drivers, along with where / how to download the Firmware.. I'm thinking that they may not be comfortable with the process.