Original topic:

Colors different on new s24 plus than my s10 plus

(Topic created on: 01-31-2024 07:25 AM)
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Rk07
Active Level 1
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Galaxy S
colors are dull on new phone compared to 4 year old s10 plus
7 Comments
GG2
Expert Level 3
Galaxy S
Vivd mode isn't working and there's a fix on its way. Known issue.
Helenna
Moderator
Moderator
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Galaxy S

Hi, Galaxy S24 series model has been adjusted colors and brightness for more accurate and comfortable vision while using.

It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is and intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continually improve our software (UX) as market and consumer interests evolve.

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Rk07
Active Level 1
Galaxy S
Well I guess the consumers are not happy with this as I have seen multiple complaints on different platforms. a user should have the option to set their display preferences.
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Galaxy S
Don't worry, OFFICIAL SAMSUNG has actually acknowledged the issues, and they are currently working on fixing them in an update. Our local Samsung members/moderators are not aware, so they've been programmed to reply with that response.
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Rk07
Active Level 1
Galaxy S
Thanks Pri!
Galaxy S
You're welcome😊
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Rk07
Active Level 1
Galaxy S
I see that a vividness feature was added in today's update, it let's you increase the vividness 😅 Close enough
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