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Original topic:

Did anyone got the instructions for the Trade-in returns?

(Topic created on: 02-03-2024 10:21 AM)
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Bashblues
Active Level 6
Options
Galaxy S
Still didn't receive any instructions until now.
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34 Comments
Al-001
Active Level 7
Galaxy S
Last year October, I traded in my Note 10 for s23U on the website of Samsung Canada, I experienced the same procedure as what I got in the US. The procedure is that : 1. When making an order online, I selected the option of trade-in, then following instructions added needed information of my old Note10, and after verification, the system displayed the trade-in value for refund.. 2. I paid the full price for my new s23u, and the system noticed me that I would receive a mail-in box in a couple of weeks for me to mail out my Note10.. 3. I received my new phone on the next day, and a week later I received the mail-in box with post paid . 4. I placed my note10 into the box and mailed out. 5. Couple days later I received my refund in my credit card. Seems to me its simple and convenient, I have done trade-in with Samsung and Apple many times already.
Bashblues
Active Level 6
Galaxy S
Cool. Will wait for instructions then. It's been just 8 days since I received my S24 Ultra.
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Al-001
Active Level 7
Galaxy S
Did you get a notification about a refund and how to return it after you traded in your old stuff when you purchased your new s24u?
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Bashblues
Active Level 6
Galaxy S
Mine was different they estimated it online and deducted it to the total amount. So I only paid the remaining balance.
ThreeRavens
Active Level 1
Galaxy S

Me, too.

Gogy
Active Level 3
Galaxy S
Still waiting hopefully February 6th Monday
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Galaxy S

Same, also waiting.

mistafer
Active Level 1
Galaxy S
I received the trade in instructions via email yesterday. It's simple enough to follow and the delivery is prepaid with FedEx.
Bashblues
Active Level 6
Galaxy S
Ohh cool. Did u send it already? Do u need to return the cable charger as well?
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