Face recognition for lockscreen

[Sebastiend89]

Why is face recognition grey out has for lock screen option? S21 Ultra w/ android 13.

[GG2 · Accepted solution]

The only other thing i can think of and i remember reading that somewhere is if you have a corporate/company email, admins can block or not allow some functions. If it was working before and you tried @RedDog's solution, i have no other clue.

[Sebastiend89]

I do have a work profile on my phone. Ill remove it this weekend and see if that solve the problem

[GG2]

Then im pretty sure that's your problem. Remove it and let us know

[Sebastiend89]

Yup removed my work profile and was then able to toggle in the face recognition button.

[GG2]

Thanks for letting us know. It may help someone else in the future.

[Ja551e]

Try going to settings > security > biometrics > face recognition > a d enable the option , it does same the option in lock screen, face unlock

[Nylah]

Hi, just to confirm is your issue is resolved after performing the above steps?

[Sebastiend89]

Yes, by removing the work profile, I was then able to toggle on the face recognition.

[RedDogRabbit]

You might want to accept @GG2's post as a Solution to your question 👍🏻☺️

[Sebastiend89]

Didn't know about that button feature. I just accepted the solution :)