Original topic:

Features missing on Members App

(Topic created on: 08-24-2023 10:03 AM)
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mickinetsystems
Active Level 3
Options
Galaxy S

I realised the Community tab is missing from the Members App. It used to be there. Also there used to be several cards to swipe and read. Now it looks more refined. How do I get them back?

Screenshot_20230824_115849_Samsung Members.jpg

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19 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Community Tab is still there & accessible from the bottom, or center right. 

The Cards (9 of them) are also still available. 

Screenshot_20230824_141653.jpg

Galaxy S

Check the screenshot I posted in the OP, there is no such tab for mine. There are no banners to swipe for varius info

 

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Galaxy S

Screenshot_20230826_184233_Samsung Members.jpg

 I have only two tabs below, Discover and Support.

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RedDogRabbit
Expert Level 5
Galaxy S

What is the model number of your device, ie: SM-xxxxx? 

Are you located in Canada? 

Did you try Uninstalling & Reinstalling the Samsung Members app? 

Galaxy S

Yes I am in Canada and I have uninstalled and re-installed several times. My model is the SM-918W


@RedDogRabbit wrote:

What is the model number of your device, ie: SM-xxxxx? 

Are you located in Canada? 

Did you try Uninstalling & Reinstalling the Samsung Members app? 


 

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Ray1
Expert Level 2
Galaxy S

Follow the instructions that I posted in my second post

If you even restart your device and load Samsung members again it should take you to the Community page

Ray1
Expert Level 2
Galaxy S

If all else fails uninstall Samung Members App, restart your device, and then reinstall it

Ray1
Expert Level 2
Galaxy S

I see how you got to where your screenshot shows

Scroll to the top of the page and touch the  *<* at top left of the page and it takes you back to the Community page😂

RedDogRabbit
Expert Level 5
Galaxy S

I'm more curious about knowing when Samsung got into the cosmetics business 🎨 🤣

Screenshot_20230824_154351.jpg