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Original topic:

Fingerprint sensor not working well

(Topic created on: 02-06-2024 04:32 AM)
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guitargod
Active Level 5
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Galaxy S
Hi,I've got the S23 FE ..does anyone notice the fingerprint sensor doesn't work well??I have found if I lick my thumb,it will sometimes work..for the most part,it doesn't read even If I re do it..
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13 Comments
Helenna
Moderator
Moderator
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Galaxy S

Hi, Ensure that both your fingers and the fingerprint sensor area, located at the bottom center of the screen, are clean and dry.

Using a screen protector that is either thick, made of glass or silicone, or patterned, you may not be able to register or scan your fingerprints properly.

Samsung_Ben
Community Manager
Options
Galaxy S

Hi guitargod, if you find the solution from RedDogRabbit, GG2, and Hellena useful, kindly take a moment to click 'Accept as Solution'. 

You may also try registering the same fingerprint twice for better readability.

guitargod
Active Level 5
Galaxy S
Thanks for the tip..I will do that
guitargod
Active Level 5
Galaxy S
Yes I just got the msg from her which was worded exactly as yours, are yous actually actively on her or are these man's from a computer?? Just wondering.. I should add I didn't know about the accept solution part... but I did do that now to the helpful comments..