Original topic:

Galaxy S20 FE issues with speech-to-text

(Topic created on: 04-13-2022 07:37 AM)
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mndjsthl
Beginner Level 2
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Galaxy S

I recently bought a Galaxy S20 FE and have had issues with speech-to-text 98% of the time. I used to have an S10 and had no issues. Now, nearly every time I try using speech-to-text, which I heavily rely on, it doesn't engage and instead gives a tone and says 'an error has occurred, please try again later'. I can press it 10 times and still get the error. What is going on? It doesn't make a difference if I'm on wi-fi or data. 

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Helenna
Moderator
Moderator
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Galaxy S

Hi, Please try clear cache and clear data on your Samsung Keyboard and try again.

Open Settings >> Apps >> 3 dots on top right >> Samsung Keyboard >> Storage >> Click clear data and clear cache.

 

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RedDogRabbit
Expert Level 5
Galaxy S

Have a look at this link, according to another Member, they contacted Telus support with a similar issue, and found that solution for them was to delete the Data from Samsung's Speech to Text app.

https://r1.community.samsung.com/t5/galaxy-s/voice-to-text-crashing/td-p/16366699

 

To do this, go to Settings > Apps & Search for "Speech", and then click on "Samsung's Text to Speech Engine" >Storage and Clear Cache & Data for it, and Reboot.

See the the issue is resolved for you. 

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