Original topic:

Galaxy S22 Ultra Update ANDROID 13 UI 5.0 Problem

(Topic created on: 11-28-2022 06:44 PM)
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Assyrian
Active Level 3
Options
Galaxy S
Updated my Galaxy S22 ultra to the latest software, and let me tell you, IT IS HORRIBLE!.
DO NOT UPDATE YOUR PHONES UNTIL THE ISSUE IS FIXED! 
I contacted Samsung support, and I was told to backup the phone and do a factory reset. Which I did after I got home.
I factory reset my phone and it still didn't help.
After the update, my phone gotten very slow and even when trying to send a text message, the keyboard was getting very laggy until the entire phone freezes. 
Tried all the other and was getting the same problem. 
Ended up smashing the device.
Unfortunately, Samsung devices keep getting worse. 
17 Comments
Assyrian
Active Level 3
Galaxy S
Thank you so much for the great information.
I've already mentioned the issue to the Techs at Samsung store.
Theu said they will take a look at it after they fix the screen.
Fingers crossed.
Assyrian
Active Level 3
Galaxy S
Very true.
Samsung's customer support is nothing but a joke, and the worst part is that "In Ontario, Canada" they partnered with a third party company that is absolutely disgusting which they ask you to wait for their Box to reach to your address, then you have to take that box and send it back to them and wait for them to send the device back to you.
It use to be easier when you could just take your phone to the nearest Samsung repair center and get going within few hours instead of waiting for 1 week to get your device back.
Very unprofessional by Samsung.
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allektra
Beginner Level 2
Galaxy S
My s22 is starting to freeze and lag and comes up with UI home not responding
Assyrian
Active Level 3
Galaxy S
Same thing here..
After taking my phone to Samsung for repair.
They reset the phone. But it's still not working fine the way it use to before the update.
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yamahead
Active Level 1
Galaxy S

Hi.  Was wondering if the issue raised by Assyrian was resolved... been on the fence whether or not to update to Android 13... got the phone just a few days ago... Or should I wait for a couple more months perhaps?  Thanks.

Assyrian
Active Level 3
Galaxy S
*UPDATE*
Still having issues with my phone.
Samsung store erased everything twice and the phone is still lagging. Went there the third time, they said the phone is working fine and they don't see any issues with it.
Some apps don't work properly the way they did before the Update.
One thing I know for sure is that I'm not buying any Samsung devices anymore.
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Jean-Simon
Active Level 3
Galaxy S

Yep same issue here - This time around I have recorded the behavior so you all have proof this is real.

https://youtube.com/shorts/SQc6jSPKBJI?feature=share

 

Assyrian
Active Level 3
Galaxy S
Same issues here.
Phone freezing, lagging and sometimes the screen doesn't unlock... Also, some apps are crashing for no reason.
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