Original topic:

Google chrome not working regarding

(Topic created on: 08-20-2022 06:09 PM)
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Anonymous
Not applicable
Options
Galaxy S
I never had such problems with samsung phones before. Earlier, i even used nokia 6 and i never had a problem with chrome. I dont' know why its' not working. Just clicking app and a blank page is coming.
5 REPLIES 5
Galaxy S
Have you tried to uninstall it and reinstall it?
You can also try downloading Chrome Beta or Dev
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RedDogRabbit
Expert Level 5
Galaxy S

Do you know what website it's trying to open, that COULD be the issue? If it's a page with analytics, and you have Ad-Blockers or VPN etc, that could also be the problem. 

I know that if I have my Ad-Blockers enabled, and I try to open some sites from an email, ie: Mobilesyrup, I'll just get a blank page, because my Ad-Blockers are denying access to Mobilesyrup's analytics. 

You can also try Clearing Cache & Data for Chrome.

Works perfectly on my device.

 

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Anonymous
Not applicable
Galaxy S
Sometimes, app would open and sometimes it woulnt'. Now, i have cleared cache and lets' hope it does the charm.
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RedDogRabbit
Expert Level 5
Galaxy S

Well I can assure you that it definitely is NOT a Samsung device issue.

Clearing BOTH Cache & Data is usually a more complete solution though. 

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Nylah
Moderator
Moderator
Options
Galaxy S

Hi, we recommend you to try Force Stop:

Tap settings >> Apps >> search for Chrome >> tap on the app >> Storage >> clear cache, clear data, force stop.

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