Original topic:

HEAVY GAMERS! CANCEL YOUR S21 or S22 Series ORDER.

(Topic created on: 03-05-2022 12:21 PM)
1352 Views
Dreamliner
Active Level 1
Options
Galaxy S
Heavy gaming customers who ordered S21 series or S22 Series should cancel your order or return if possible.

Samsung has intentionally degraded and limit performance of thier chipset processor in S10,S20,S21,S22 Series as well as some of their high end table line, by using in system app called GOS; Gaming Optimizing Service. 

By doing so, Single core performance decrease by 50% and multi core get 40% cut in most of games and heavy workload apps.

Geekbench, one of most well-known benchmarking app for Android has de-listed the S Series mentioned above since March 4. 2022
17 Comments
GG2
Expert Level 3
Galaxy S
Samsung is coming out with an update to "correct" this. Personally, im not a gamer so i don't really care and also don't see or notice any performance decrease in any apps that may be affected by this. My S22 Ultra is a beast and performs incredibly well and so was my S21 Ultra. Lastly, i couldn't care less about any benchmark scores.
Dreamliner
Active Level 1
Galaxy S
You simply do not know what the problem is. This is a fraud just like when Apple restricted performance of iPhone when the battery gets aged. You are not getting the performance that Samsung advertised and promised. Also they do not even give an options to turn it off when their consumers paid 1000-2000$ for a phone. Even Instagram, Certain websites, Netflix and YouTube are included in this restriction. 10000 apps are included in this restriction and only 3000 of thems are games.


It's like you bought a Tesla S plaid with horsepower of 1020hp. but Tesla decided to chop the horsepower to 50% due to possible damage without letting their customers know. And you just don't care because all you do is drive the car in town for show off

Ignorant customers just like you are the exact reason that many tech companies can get away with this kind of frauds
GG2
Expert Level 3
Galaxy S
I know exactly what it is, and understand it. Also, I don't agree with Samsung doing this by any means and it's good they got caught doing so. Im just saying im very satisfied with my S22U (so far) and also was with the S21U. With the experience I've had so far with the S22U and knowing this now, i would still buy it .. but that's just me.

Lastly try to refrain with the name calling.
Deeezzyyy
Expert Level 1
Galaxy S
I already had a feeling this would happen. That Samsung would decrease the performance of the chipset. That is most probably to keep the phone at a certain temperature level because the snapdragon 8 gen 1 was having issues with overheating since the beginning.

benchmarks are very informative and shows scores of what a phone/chipset can do. Yeah, it's great having high scores.

But putting it into real world use, does it really affect the average consumer/user?

For my part, I do game. I run heavy games like genshin impact or even run emulators for PSP, PS1 and PS2. I even have a subscription to Stadia Pro.

On my previous Z fold 3 and Tab S7 plus, running anything on their highest settings were never an issue. On my current S21 Ultra and Tab S8 Ultra neither. And I'm betting that on the S22 Ultra won't be an issue either.

All these tests and posts about benchmarks and etc when phones are put into extreme situations are most likely never even gonna happen with an average user.

Is it honest from Samsung to do this? No. Is it ok? No. They should provide more transparency and tell us why they did it.

But should it stop anyone from buying what they want? Nope.
GG2
Expert Level 3
Galaxy S
Agree with what you said. Judging from some YouTube videos, gaming seems fine on the S22 Ultra but like i said, i dont game so can't really comment on that. All i know is that this is mostly a work phone for me and use it extensively, many apps running, taking hundreds of pictures at a time and i have yet to see any performance decrease or any heat whatsoever. It doesn't even get warm. I also get pretty good battery life, (according to my personal usage) so I don't have anything to complain about.

That being said, it doesn't mean i agree with whats Samsung is doing. I bought the phone before this came out, but im enjoying it and am not returning it because someone comes in here saying to return it or not buy it. You can let people know what's happening, even though there's already a post about it, but who is he to tell people what to do?
Galaxy S
I use my phone for work only. If software update can fix this problem, then is not a problem.
GG2
Expert Level 3
Galaxy S
Well they did get caught, and its good they did, so the obvious thing to say is that they will issue an update but to what degree will they fix it ? Maybe give the users the option to turn on or off GOS ? We'll soon see.
Deeezzyyy
Expert Level 1
Galaxy S
Yep. There's a difference between an informative post and a post telling people what to do.

Honestly, with the tech world as it is nowadays, it shouldn't even come as a surprise if some companies decrease the performance or others increase for XYZ reasons.

We can say that Samsung is aiming to be an "overall" phone so they underclock the processors to work for everyday normal use.

If someone is looking for the best over the top numbers, they can go for gaming phones that overclock everything and with that, it needs a fan as an accessory to help with the overheating.

While it is very dishonest from a company to do something like this without being transparent, they haven't made their tech unusable so no point complaining here. That might as well be called nitpicking.

On another note, my phone is finally done customizing and ready to ship. Can't wait to get it!

Been messing with the Tab S8 Ultra and honestly it is the best tab I've ever owned!
mady1111
Active Level 4
Galaxy S
Wow, whats the name of ps2 emulator? Would definitely try on my s22 ultra
0 Likes