Original topic:

IMAP account not verifying

(Topic created on: 12-31-2022 01:57 AM)
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RDBIESH
Active Level 2
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Galaxy S
I can't get my email account to work on my phone. It was working and suddenly stopped. I deleted and tried to reinstall UT get the following error message:

Couldn't verify account imap.lethbridgevolleyballclub.com isn't responding. You can continue the setup process, but you won't be able to send or receive emails until your account has been verified.

Any suggestions?

Thanks 


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5 Comments
Galaxy S
Could be IMAP server problem. Checked imap.lethbridgevolleyballclub.com. It has DNS error.Screenshot_20221230_223442_Edge.jpg
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RDBIESH
Active Level 2
Galaxy S
What does that mean?
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Galaxy S
Means the naming system cannot resolve the host. Since cannot resolve the host, there is no IP address found. And which means cannot contact the email server. If your email app cannot contact email server, then you cannot send or receive email.
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RDBIESH
Active Level 2
Galaxy S
Thanks. So how do I fix that?
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Galaxy S
You cannot. Is server side. Someone who manage the email server should able to fix it. Not your phone problem.