Original topic:

KEYBOARD ISSUE

(Topic created on: 01-05-2025 11:47 PM)
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Bart71
Active Level 3
Options
Galaxy S
My Samsung keyboard recently began unexpectedly closing during text entry and email composition, necessitating application restarts. Can you provide a resolution?

Much appreciated
4 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Try this:

Go to Settings > Apps Search for the Keyboard & Click on it > Scroll down to Storage for the Keyboard & Clear BOTH Cache & Data for the app & Reboot.

Any saved typing data will be removed. 

I would think that you have tried a simple Reboot of your device? 

You could also try Booting into Recovery & Wiping Cache. 

I use SwiftKey Keyboard myself and never had any issues with it. 

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Bart71
Active Level 3
Galaxy S
Thank you folks.
Truly appreciate your help
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi Bart71,

Please try the steps by RedDogRabbit.

Steps to perform Wipe Cache partition:

  1. Power off your device.
  2. Hold Volume Up + Power until the Samsung logo appears.
  3. Navigate using the volume buttons to Wipe Cache Partition and confirm with the power button.
  4. Reboot the device.

This removes system cache without affecting personal data.

Install a third-party keyboard like SwiftKey or Gboard to check if the issue is specific to Samsung Keyboard.

Thank you.

Bart71
Active Level 3
Galaxy S
Thank you folks.
Truly appreciate your help
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