Lemon S8 Plus gets worse...

[ZenoKnite]

So I finally recieved my phone back after having the motherboard replaced by Samsung and the screen replaced prior by FoneLab both under warranty. I had thought that, after being repaired for the second time, surely it was going to be good this time around. I was wrong.... I noticed something weird in my camera about a few days later. Pretty upsetting to find that now my photos and video will now greet me with a large black smudge... pretty disappointed in the product and repair quality I've been receiving thus far. I don't think anyone should go through this experience...

[Emperor7]

wow that's disappointing. you should definitely ask for a new one this time.

[MCKAIG]

Yup. After everything youve been through it should be able to be replaced completely.

[ze3bar]

definitely ask for a replacement this time

[SnowCat19]

woo...
id be furious, I would not settle for ANYTHING less but a replacement...and that would be just the minimum.
What about all the stress, and wasted time...

[ZenoKnite]

Yea definitely a big waste of time.

[ZenoKnite]

I contacted Samsung Canada support. They told me they don't do replacements, only repairs. I'll have to contact my Carrier for them to provide me with a "like-new/refurbished" S8 Plus... 😔 can't say I'm impressed with the quality of repair from Samsung, or FoneLabs for that matter. I caution all that have issues with their phones to explore all options and weigh out your benefits and risks sending it for repairs. I almost wish I just lived with my screen burn-in to be honest. And that's a pretty sad statement to make for such a premium device..

[MCKAIG]

Did you opt in to pay for insurance through your carrier? I'm with Bell and although I pay 10 bucks extra a month, if anything happens to my device (water damage, cracked screen, stollen device and other issues) I pay $150 for a brand new phone.