My battery takes too long to get a charge.

[Manda88]

I charged my phone for 12 hours and only got 60% charge

[Jonathan34]

You could have a faulty charger, I would suggest trying out different chargers first just to make sure.

[Shaggyskunk1BLM]

@Manda88 Your S6 is a few years old now - If you have the original battery installed - That could be the problem - Use the Diagnostics available here on Samsung Members app to test it - In addition to the other suggestions here 🐧

[CHMultimedia]

It's a J3 the person says, which was released in Canada in early 2017.

But indeed the battery might be faulty. Since the battery is removable, the person should just buy a new one. Best case scenario the charger is faulty and the person now has 2 batteries so he can get 100% charge in one minute.

Worst case scenario the first battery was faulty, problemo solved, the person has a brand new battery.

[Shaggyskunk1BLM]

Well you posted under the S6 device & it COULD still be the battery - Test it with the Diagnostics available here on Samsung Members app - Try a different USB cable and Charging block 🐧

[Shaggyskunk1BLM]

@CHMultimedia I missed that he tagged it as a J3 - I only noticed that he posted it in the S6 category 😉🙂

[Moderator_]

Hey @Manda88,
Try using a different charging cord. If that doesn't work try using the diagnostics available on Samsung members or alternatively just take it to your nearest Samsung Service Center.
-Jenna