Maybe it was the quick mention of voodoo magic but finally...it's official... my order will be here before noon on Monday.
🤜🤛
Also, in case anyone is interested...just 15 minutes before my shipping email came, I got a response (after requesting to speak to a manager) from a Samsung Customer Experience Rep who believe it or not, helped to ease a little frustration in regards to my order status.
Did they give me a definitive answer about when when id receive my order?? Nahhhh..of couse not..but they gave me enough info to know that my order was in the warehouse & had really been preparing for dispatch over the past 9 days.
By then end of our exchange, i was content to wait a little longer & I was given a 2nd $50 voucher to use on Samsung.ca.
This is what i was told..
If you pre-ordered & you're in preparing dispatch status...rest assured, it's in the warehouse & it won't be too much longer until you get your tracking info.
They're catching up due to...you guessed it..."their overwhelming success of their new product launch"...lol..
They admittedly didn't realize there would be so many pre-orders & simply didnt have enough product available from the very beginning. They couldn't fill orders without having the product to fill them with so they've been working hard to get it caught up ever since & are finally coming close to wrapping up the pre-orders.
