So basically, my friend's father gave me an S22 Ultra a long time ago, and another friend's brother had bought it, but LTE wasn't working. So they decided to give it to me, and I've had it for a year.
A few days ago, I finally got an LTE package; my father pays until I get a job. Basically, LTE barely works, yet it's a Telus 100GB 5G/5G+ package, unlimited calls and texts Canada, USA, Mexico, $40/month (ah, and the package was the cheapest to have LTE data and a line in the US for my trip). So basically, when I was on the bus with my friend during the trip, he was getting a lot better than me, whereas he's Fido, Canada calls, USA, 4G LTE, 50GB, $60/month, basically a much worse package. I asked ChatGPT a lot of things, and I had to install an app to see the LTE signal, and there, in fact, I saw that I often used 3G/4G while my phone is 5G compatible. (Also, to clarify, the previous owner had escaped the phone, I don't know how, but basically it was broken in the back until I had it repaired.) But as a result, it could be that the antenna was moved or broken during the fall, right? Also, the owner bought it from Telus, so it's probably locked Telus, so I should change the package, right? Well no, because my package is literally Telus, but I really need help, please. This is my first phone of my life, I got it at 13, I have it, 14 basically, I'm not a spoiled rotten guy who's had phones all his life, proof, it's not even my parents who bought it! (Well yeah, I know, it's a bit spoiled rotten, 100GB LTE, but since my trip is over in not long, I'll change to Fido 50GB, just to clarify.)
Yes, as said by RedDogRabbit most phones in Canada have been unlocked by default. Taking it to a Samsung Authorized Service Centre is a good next step. They can run a full diagnostic and tell you if there’s something wrong with the antenna, motherboard, or modem chip which you can’t really test yourself.
