S pen decalibrated

[fredD1997]

Hi so I have my samsung s24 ultra for about idk 3-4 months and i'm very satisfied with it, but I realised that my S pen has some problems with hitting some part of the screen correctly and I have no idea why, could it be that my S pen is decalibrated? I tried to reset the S pen multiple times but I have issues when I write something with it, I dont have a screen protector. It is very annoying...

[Helenna]

Hi fredD1997,

Sorry to hear that your'e facing issues with your S Pen on your Galaxy S24 Ultra and appreciate your efforts in performing the necessary troubleshooting steps.

If the recognition sensitivity is decreased, raise the pen a little bit and use it. If the pointer appears on screen, but no touches are recognized or a great deal of pressure is required, the tip may need to be changed. 

[fredD1997]

How do you change them ?

[Dborg24]

Do you have a case on the phone with a magnet or mounting plate on it? That can effect the pen as well

[fredD1997]

Yeah now that you mention that, I do have a magsafe case on it

[Dborg24]

Thatll do it weve had customers with this issue and it was the magnet interfering with the pen.

[fredD1997]

Ohhh damnnn it was actually the problem but why then ?

[fredD1997]

problem solved, I want to know Why it's doing that, is there also a magnet in the spen?

[Dborg24]

The pen generates an electromagnetic field so it can be detected by the phone.

[fredD1997]

Got it well thank you