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03-04-2024 04:51 PM in
Galaxy S- Mark as New
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03-04-2024 06:26 PM in
Galaxy SIf not, I would completely reset the phone.
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03-05-2024 02:58 AM in
Galaxy S- Mark as New
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03-05-2024 03:53 AM in
Galaxy SYou could try to make a factory reset. But first, make a backup of everything that is on your phone because it will be wiped out.
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03-05-2024 05:08 AM in
Galaxy SI'm not sure why changing Carriers / SIM would have any effect on the way a device is running, with the only explanation I can think of, is if you're using Cellular Data, but the signal is very weak.. That MIGHT cause the device to run a BIT warmer.. but not much.
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03-05-2024 01:35 AM in
Galaxy SIf you're talking about the Samsung Galaxy S9 (SM-G960W), it was released in 2018. It is 6 years old, and if it's still got the original battery, then I would expect it to behave like that.
Replace the battery, or replace the device with a new one.

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03-05-2024 09:24 AM in
Galaxy SHi, we recommend you to visit the nearest Samsung authorized service center and get the device examined by the service technician.
They will check the device and assist you accordingly. Here is the link to know the nearest Samsung authorized service center.
https://www.samsung.com/ca/support/service-center/
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03-07-2024 07:15 AM in
Galaxy SI have the EXACT same issue with battery drain that started the day you posted this. My Samsung Galaxy S9 won't stay running for more than 2 hours. Apps vary causing drain but it is usually One UI Home and Google Play Services but it does vary. May carrier is Verizon and my other cell I use is a Pixel and also on Verizon with no issues.
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03-07-2024 07:21 AM in
Galaxy SIf you still have the original battery, it's SIX YEARS OLD! Of course it's not holding a charge!
This is Samsung Members Canada BTW.
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03-07-2024 11:27 AM in
Galaxy SPretty sure it isn't the battery as all diagnostics pass. I believe it is an app issue but can't track it down. Find it VERY interesting the OP had the same problem starting the same day I did.
