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03-27-2023 12:37 AM (Last edited 03-27-2023 12:40 AM ) in
Galaxy S
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03-27-2023 02:01 AM in
Galaxy SHi, just to confirm have you tried to boot the device into recovery mode?
If not, please perform wipe cache partition and check for the issue. Below are the steps to perform clear cache partition.
1.Turn off the unit.
2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).
3.Press the volume down key repeatedly to highlight "wipe cache partition".
4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.
5.Press the Power button to reboot the unit.
Also, can you run the Diagnostic test within Samsung Members, go to Samsung Members >> Support >> Diagnostics and run the Test for Cable charging via Battery Status.
