Original topic:

S20 FE 5G, One UI 5.1 update messed up my phone

(Topic created on: 03-27-2023 12:37 AM)
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bok183813
Beginner Level 2
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Galaxy S
After installing one ui 5.1 update my S20 fe would not unlock while cable charging, stuck on the charging display notification, but It unlocks normally when I don't charge it. It tells me, "system ui isn't responding" right after I pull out my charger and unlock it. (I'VE TRIED TROUBLESHOOTING IN MANY WAYS)
1 Comment
Helenna
Moderator
Moderator
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Galaxy S

Hi, just to confirm have you tried to boot the device into recovery mode?

If not, please perform wipe cache partition and check for the issue. Below are the steps to perform clear cache partition.

1.Turn off the unit.

2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).

3.Press the volume down key repeatedly to highlight "wipe cache partition".

4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.

5.Press the Power button to reboot the unit.

 Also, can you run the Diagnostic test within Samsung Members, go to  Samsung Members >> Support >> Diagnostics and run the Test for Cable charging via Battery Status.