Original topic:

S21 users

(Topic created on: 10-31-2023 01:14 PM)
165 Views
Mattschannel
Active Level 3
Options
Galaxy S
Is it just my s21 one or are other people having these problems 
1. Bad battery 
2.Camera is glitchy 
3. Phone gets hot 
Let me know if your having these problems 
Thankyou for reading.
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3 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Why "must Samsung users see"? 

You are talking about one phone. 

Have you taken any steps to figure out what is going on with your phone? 

Wiping Cache? Clearing data? Safe Mode? Factory Reset? Visited a Samsung Service Centre?

At least one of those would likely resolve the issues with YOUR phone. 

Mattschannel
Active Level 3
Galaxy S
Thanks
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, I request you to please "Back up" the data and perform Factory reset on the device by using the below links and check.

https://www.samsung.com/ca/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch....

Open settings>>General management>>Reset>>Factory reset.

If your phone is still having issue after performing a reset, please visit a Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

Please visit the link given above to know the nearest Samsung authorized service center.

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