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01-07-2024 04:16 PM in
Galaxy S
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01-07-2024 06:48 PM in
Galaxy SHi, as you have tried all the necessary troubleshooting steps, I request you to please "Back up" the device and perform "Factory reset" by using the below link and check the issue again.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/
If your phone is still having issues after performing a reset, please visit a Samsung authorized service center.
https://www.samsung.com/ca/support/service-center/
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01-08-2024 12:52 PM in
Galaxy S
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01-08-2024 09:58 PM in
Galaxy SHi, we are good to see that your issue has been resolved.
We appreciate your efforts.
Please write back to us if you require any further assistance in the future.
Thank you.
Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Aceept as solution" and helps others with the same query.
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01-09-2024 06:19 AM (Last edited 01-09-2024 06:20 AM ) in
Galaxy S
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01-10-2024 07:13 PM in
Galaxy SHi, as we can see that issue persisting again after performing the necessary troubleshooting steps, we request you to please visit the nearest service center and get the device examine by the technician to know the root cause of the issue.
https://www.samsung.com/ca/support/service-center/
Please visit the link given above to know the nearest Samsung authorized service center.
