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01-02-2023 04:02 PM in
Galaxy SLink showing the issue : https://youtube.com/shorts/SQc6jSPKBJI?feature=share
Since Android upgrade, the phone randomly freezes. On ANdroid 12 , there was no such bug.
I did a factory reset and I have the same issues. I have asked other people who have the same phone and it is happening to them as well.
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01-02-2023 07:57 PM in
Galaxy S- Mark as New
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01-02-2023 08:23 PM in
Galaxy SInstructions should actually be in the Smart Switch app on the computer, not the phone.
If it'd be me, I'd just download the Firmware & flash it with Odin, but I'd also Factory Reset BEFORE I Flashed it with Odin.
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01-02-2023 08:36 PM in
Galaxy S- Mark as New
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01-03-2023 09:47 AM in
Galaxy STry clearing the cache from recovery menu and run repair all as well. It may help or it may not help, but trying won't hurt anything.

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01-03-2023 09:56 AM in
Galaxy SHi, we appreciate your efforts in performing all the necessary troubleshooting steps to get the issue resolved.
We request you to try submitting an error report through the Samsung Members app.
Attaching a log file will help greatly in analyzing the cause of the issue. We will send a response through Samsung Members.
Tap and hold on samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.
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01-03-2023 10:48 AM in
Galaxy SHappy you agree 👍🏻
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01-14-2023 08:03 PM (Last edited 01-14-2023 08:04 PM ) in
Galaxy SThere's nothing you can do except wait for them to release an update to fix this. I'm having the exact same issue.
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01-14-2023 08:07 PM in
Galaxy S- Mark as New
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01-20-2023 07:46 PM in
Galaxy S
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