Original topic:

S24 Ultra Titanium Orange Samsung Canada

(Topic created on: 01-25-2024 09:34 AM)
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Razz_Dazz
Active Level 2
Options
Galaxy S
I ordered the phone Jan 18th. I can see my order in my Samsung account, but there's no delivery info. I read some horror news that it would ship on March? 
At the time of the order, shipping was supposed to be on the 25th. 
Anyone else from Canada? 
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22 Comments
Dolfinns
Active Level 6
Galaxy S
I got a call from Fedex advising "my package" would be delivered January 25 by 8:00 pm. The info on the Samsung order is not up-to-date, as it still shows "Ready to ship".
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Razz_Dazz
Active Level 2
Galaxy S
Lucky you! Are you in Canada? Which model/color did you get?
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Dolfinns
Active Level 6
Galaxy S
Yes, in Canada. S24+ | sapphire blue.
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Razz_Dazz
Active Level 2
Galaxy S
Nice! I got the Orange S24 Ultra. Although at the time of the order ( the ordering process was quite an experience, I might say), it said Jan 25th, now I read all kinds of March delivery stories.
Just hope Samsung will stand by its promise, not impressed at this point
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iFlYSoLo
Expert Level 5
Galaxy S
Exclusive color will never ship sooner.. went through it twice, this time Grey.
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GG2
Expert Level 3
Galaxy S
Any updates with your order?
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Dolfinns
Active Level 6
Galaxy S
According to FEDEX, my S24+ (sapphire blue) is estimated to be delivered between 9:10 am - 1:10 pm today.
Helenna
Moderator
Moderator
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Galaxy S

Hi, if you haven't tried to contact our Online shopping team, please contact them by the link given below.

So that, they will check and help you accordingly.

https://www.samsung.com/ca/support/contact/#contactinfohttps://www.samsung.com/ca/support/contact/#c...

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Razz_Dazz
Active Level 2
Galaxy S
Thanks, Hellena. Basically, the help received is along these lines:
"We don't know when we ship the orders, but when we ship, you'll get a text message from FedEx"
Quite honestly, I would expect more, much more from a tech giant like Samsung. Especially when the order is placed straight from the website. Disappointing, so far