- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2024 03:23 PM in
Galaxy SI have an old S7 Edge and want to completely wipe it / reset it before disposing of it or giving it away. But I have forgotten the lock pattern. I think it is on Android 6. After charging it up I cant even shut it down without the lock pattern, so I cannot get in to the recovery screen. It is not listed in Find my Device and I never setup Smart Lock. Any suggestions?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2024 03:45 PM in
Galaxy SGee, Ai is helpful. I asked the Windows Copilot and it gave me this:

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
08-26-2024 06:13 AM in
Galaxy SHi GlenB,
Glad to see that you solved the issue and appreciate your efforts. Please get back to us if you need any further assistance in the future.
Thank you for writing to us.
