Original topic:

S8+ and Android auto repeated failures

(Topic created on: 10-13-2018 04:18 PM)
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PoZeIdOn08
Beginner Level 2
Options
Galaxy S
After connecting my S8 to Android auto through USB cable a few time, communication started to fail.  After a  few weeks, it did not connected anymore.  Send for repair on warranty.  Came back ok.  2 week later problem came back.  What should I do?
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5 REPLIES 5
CHMultimedia
Expert Level 5
Galaxy S
check the cable? Don't really use AA sorry
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PoZeIdOn08
Beginner Level 2
Galaxy S
Pixel work fine all the time. cable is ok
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Ray1
Expert Level 3
Galaxy S
I have used Android Auto a lot with no problems

Are you using the cable that came with your phone or some cheap aftermarket substitute. A poor cable would cause problems

If Samsung repaired it so that it worked right for 2 weeks and you are positive it is not a cable problem you should take it back and explain that they fixed the problem for 2 weeks but it came back so require further repairs

Your cable is the most likely problem
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perfectg
Active Level 7
Galaxy S
I had same issues and it was the cheap $2 cable. used the Samsung one and it worked like a charm
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Moderator_
Moderator
Moderator
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Galaxy S
Hi @PoZeIdOn08, please make sure you are using an official cable as others have said. If you are still encountering the issue, please take it back for repair.
-Jenna
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