Original topic:

s8 plus battery

(Topic created on: 12-29-2017 01:38 AM)
89 Views
dominicano
Beginner Level 3
Options
Galaxy S
my Samsung galaxy s8 plus .. when it is completely discharged it is difficult to start since only a scratch appears on the screen that disappears at the moment when I turn it on, it does not turn on the led and it has problems to load k they are solved after a while . a friend still passes him ... problems with the battery oke?
0 Likes
3 Comments
smarshed
Active Level 3
Galaxy S
you should probably use your warranty and send it to be fixed or visit a support store.
0 Likes
Moderator_
Moderator
Moderator
Options
Galaxy S
Hey @dominicano, this issue is difficult to diagnose or troubleshoot without physically inspecting your device. Please contact your local Samsung Service Center (http://www.samsung.com/ca/support).

–Nick
0 Likes
LazyGhost
Active Level 7
Galaxy S
It's been reported online that if you let your S8/S8+/Note 8 fully discharge it bricks it. You have to get it started by using stacked charging. Samsung says they are looking into the issue since it is software related. You should always keep your battery at no less than 45% to prolong it's life.
0 Likes