dominicano
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12-28-2017 06:47 PM in
Galaxy S
my Samsung galaxy s8 plus .. when it is completely discharged it is difficult to start since only a scratch appears on the screen that disappears at the moment when I turn it on, it does not turn on the led and it has problems to load k they are solved after a while . a friend still passes him ... problems with the battery oke?
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smarshed
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12-29-2017 01:38 AM in
Galaxy S
you should probably use your warranty and send it to be fixed or visit a support store.
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01-04-2018 10:56 AM in
Galaxy S
Hey @dominicano, this issue is difficult to diagnose or troubleshoot without physically inspecting your device. Please contact your local Samsung Service Center (http://www.samsung.com/ca/support).
–Nick
–Nick
LazyGhost
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01-05-2018 06:47 PM in
Galaxy S
It's been reported online that if you let your S8/S8+/Note 8 fully discharge it bricks it. You have to get it started by using stacked charging. Samsung says they are looking into the issue since it is software related. You should always keep your battery at no less than 45% to prolong it's life.