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05-13-2020 09:08 AM in
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05-13-2020 09:17 AM in
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05-13-2020 10:40 AM in
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05-13-2020 11:57 AM in
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05-13-2020 12:13 PM (Last edited 05-13-2020 12:13 PM ) in
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05-13-2020 04:44 PM in
Galaxy SHey @Afaf12,
Please backup the phone data to the PC using the smart switch or to Samsung Cloud and contact Samsung Live chat support so that they will help you to file a service ticket because phone overheating is not normal. The technician will examine the phone and check the root cause of the issue.
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05-13-2020 06:36 PM (Last edited 05-13-2020 06:38 PM ) in
Galaxy SSlow down @Kinsley
I don't have these apps on some devices for this very reason bc they do heat it up 😣
Id try what @Cassidy said 1st 🤷
I've never used this but it looks good
Also backing er up and actually a factory reset and giving it a go might not be a bad idea either 🤷
Of course in settings you can also optimize everything and see if that helps 🤙👍
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05-13-2020 11:36 PM in
Galaxy SThank you guys
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05-14-2020 07:53 AM in
Galaxy SAfa12
If you think those applications have malware, can you tell us where you download your files and the names of thoses applications to protect other people