I recently updated my Galaxy S22 to the latest software version. Since the update, my phone has been freezing frequently and restarting multiple times a day, even though I have disabled the Auto Restart option.
I have already tried resetting my device twice, but the problem persists. Could someone please guide me on how to resolve this issue?
We are sorry to hear that freezing and restarts after a software update can be frustrating, especially when resetting the device hasn’t resolved the issue. Here's a step-by-step guide to troubleshoot and potentially fix the problem:
Check for Problematic Apps:
Sometimes, third-party apps may conflict with the new software.
Boot your phone into Safe Mode:
Press and hold the Power button until the power options appear.
Touch and hold Power Off until you see the Safe Mode prompt, then tap Safe Mode.
In Safe Mode, only pre-installed apps will run.
Monitor your phone. If the issue doesn’t occur in Safe Mode, it may be caused by a third-party app. Uninstall recently installed or updated apps one by one to identify the culprit.
1) Turn off the device. 2) Press and hold the Volume Up key and the Power Key 3) When the Android logo displays, release all keys.(Android system recovery menu options). 4) Press the Volume down key several times to highlight "wipe cache partition." 5) Press the Power key to select. 6) Press the Volume down key to highlight "yes" and press the Power key to select. 7) When the wipe cache partition is complete, "Reboot system now" is highlighted. Press the Power key to restart the device
Same issue with my S22 just freezing and auto restating, tried calling Samsung help and performed factory data reset, but nothing changed, but I lost all my data. Totally disappointed.
